Frequently asked

Answers, before you ask.

Frequently asked

What opticians want to know before partnering.

More questions? Clear them in a 15-min intro call.

Partnership

Let's talk for 15 minutes.

You pay nothing, carry no risk — and pocket the top payout during the start phase. Not testing this means leaving money on the table.

No form, no sales show. A short call where we show you the AI live, answer your questions and jointly check whether your region fits and STEINER is the right lever for you.

15 minutes · no obligation
No minimum term · no upfront fees
No bad debt — STEINER carries the risk

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Answers, before you ask.

What opticians want to know before partnering.

What does the programme cost — and how is it billed?

Do I have to bill the frame through STEINER?

How do I get paid?

What if the customer doesn't pay? Who handles dunning and collections?

How exactly do customers reach my store?

How is distribution managed in my region?

Is there a minimum term or notice period?

What happens with complaints?

Are lenses delivered pre-edged to shape?

Do I have to drop my existing lens suppliers?

What training does my team get for the web app?

What about customer data — GDPR?

Why are payouts different for your own customers and STEINER leads?

What is the trial bonus on the first 40 pairs?

Is a STEINER lead at 40 % even worth it?

What is the prescription-change protection on STEINER varifocal lenses?

Let's talk for 15 minutes.